Restaurant customer experience can be a make-or-break factor for your business. When customers have a positive experience, 41% will recommend your restaurant to friends and family, and 60% will come back to dine again. While some restaurateurs may confine the concept of customer experience to just their dine-in business, it is incredibly important to consider […]
What Restaurant Relief Is Ahead?
The Payroll Protection Program (PPP) has expired and many restaurant owners and operators are still in need of resources to remain in business. Modern Restaurant Management (MRM) magazine asked Kathryn Petralia, co-founder of Kabbage, for her insights on the next financial resources for restaurants. What’s kind of financial help will be available next for restaurants? The Payroll Protection Program […]
DTC brand’s new CMO thinks eco-friendly is the next big thing for CPGs
Shane Schick Lilian Tomovich, who joins Grove Collaborative from MGM Resorts, talked with Marketing Dive about building a new kind of CPG brand as consumer priorities shift. COVID-19 has forced numerous marketers to scale back or scuttle their plans this year, but for Lilian Tomovich, 2020 has brought a unique opportunity: transitioning from leading marketing […]
How a Restaurant Pre-Shift Meeting Improves Communication and Profits
A pre-shift meeting can improve communication and profits in your restaurant? How? Allow me to explain through example. Running a restaurant can often feel like you are in high school. Remember high school and all the drama? There was a lot of talking behind people’s backs, spreading rumors and trashing people for no reason. High […]
Maximize Your Revenue by Improving Your Restaurant’s Digital Strategies
In today’s increasingly digital restaurant industry, restaurateurs need to consider how to make the most of their technological investments. Customers are demanding convenient service through online ordering, and your website is one of the primary vehicles to ensure maximum profitability from your online ordering system. This is why it’s so important to consider these restaurant […]
What Will Bring Families Back to Restaurants?
Why isn’t it over yet? When can things go back to how they used to be? Like a kid kicking their feet in the backseat wondering whether we’re there yet, these are the questions on so many minds as we all struggle to find our footing in a world impacted by COVID-19. Now that summer has […]
CAVU Venture Partners Sells Stake In Waterloo Sparkling Water
CAVU Venture Partners, a leading “better-for-you” consumer goods investment firm started by brand builder Rohan Oza and former hedge fund veteran Brett Thomas, today announced the sale of their minority position in Waterloo Sparkling Water (“Waterloo”) as part of a broader majority sale to a group of investors led by Flexis Capital that includes Eurazeo […]
How to Develop a Restaurant Management Plan
A restaurant management plan is your written strategy for how to get your restaurant to where you want it. New ideas have very little value unless they are put into action. This restaurant management plan is a tool that translates ideas (I should or I’ll try to) into action (I am). This helps solidify your […]
4 Reasons Why You Need a Pizza Ordering System for Your Restaurant
Does your restaurant have a pizza ordering system? If not, it might be time to rethink your digital strategy. After all, 43% of pizza customers want their local pizzerias to use online ordering technology, and more and more eateries are adapting to meet this demand. Rather than giving up a huge slice of profits (and […]
Electrical Hazards and Safety Checklist for Restaurants
Ask any restaurant owner who’s had to deal with electrical issues, or in the worst case, fire damage caused by electrical wires and cable failures, and you’ll probably hear a few horror stories. Even minor issues can become very expensive, so restaurants of all sizes should take electrical safety very seriously. Here are five common hazards which […]