Month: September 2020


Restaurant Systems Software to the Rescue

Have you heard you should have restaurant systems and restaurant systems software in place in your restaurant? What does “restaurant systems” even mean? What is restaurant systems software? Watch this video, or read the article below, and David Scott Peters, restaurant expert and coach, will explain what restaurant systems are and how your restaurant business […]


How to Manage Your Takeout & Delivery Program to Improve Restaurant Customer Experience

Restaurant customer experience can be a make-or-break factor for your business. When customers have a positive experience, 41% will recommend your restaurant to friends and family, and 60% will come back to dine again. While some restaurateurs may confine the concept of customer experience to just their dine-in business, it is incredibly important to consider […]


What Restaurant Relief Is Ahead?

The Payroll Protection Program (PPP) has expired and many restaurant owners and operators are still in need of resources to remain in business. Modern Restaurant Management (MRM) magazine asked Kathryn Petralia, co-founder of Kabbage, for her insights on the next financial resources for restaurants. What’s kind of financial help will be available next for restaurants?   The Payroll Protection Program […]


DTC brand’s new CMO thinks eco-friendly is the next big thing for CPGs

Shane Schick Lilian Tomovich, who joins Grove Collaborative from MGM Resorts, talked with Marketing Dive about building a new kind of CPG brand as consumer priorities shift. COVID-19 has forced numerous marketers to scale back or scuttle their plans this year, but for Lilian Tomovich, 2020 has brought a unique opportunity: transitioning from leading marketing […]


How a Restaurant Pre-Shift Meeting Improves Communication and Profits

A pre-shift meeting can improve communication and profits in your restaurant? How? Allow me to explain through example. Running a restaurant can often feel like you are in high school. Remember high school and all the drama? There was a lot of talking behind people’s backs, spreading rumors and trashing people for no reason. High […]


Maximize Your Revenue by Improving Your Restaurant’s Digital Strategies

In today’s increasingly digital restaurant industry, restaurateurs need to consider how to make the most of their technological investments. Customers are demanding convenient service through online ordering, and your website is one of the primary vehicles to ensure maximum profitability from your online ordering system. This is why it’s so important to consider these restaurant […]

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